Gavin is a results-driven operations leader with a strong background in managing multi-site retail and service environments, driving revenue growth, and optimising profitability across diverse sectors. With extensive experience in strategic planning, site development, inventory control, and team leadership, Gavin has consistently delivered year-on-year growth and exceeded key financial targets.

Gavin has successfully led large teams, managed significant operational budgets, and delivered complex projects including site refurbishments, new showroom constructions, and business restructuring initiatives. His ability to negotiate cost-saving supplier agreements and enhance supply chain efficiency has contributed directly to improved margins and operational resilience.

Gavin is known for implementing innovative merchandising strategies and high-impact marketing campaigns that elevate customer engagement and brand visibility. He has a proven track record of building high-performing teams, achieving industry-best standards in shrinkage reduction, and maintaining continuity during periods of transformation and challenge.

As Operations Manager at General Self Storage, Gavin brings a strategic mindset, operational excellence, and a customer-centric approach to every aspect of the business. He remains committed to delivering outstanding results and supporting the company’s continued growth and success.